cabu8 Safe Gaming Commitment

Responsible Gaming at cabu8 — Your Protection is Our Priority

Gaming is for enjoyment — not for stress. cabu8 helps you stay in full control of your time and money.

What is Responsible Gaming and Why Does It Matter?


cabu8 is an entertainment-focused online gaming platform for players in Bangladesh. We believe gaming is truly enjoyable only when it is played entirely within your own will and means. Responsible gaming means playing within a set budget, staying in control of your time and spending, and seeking help when needed.

If gaming ever shifts from entertainment to compulsion, that can be a sign of a problem. cabu8 provides full support to help you identify and address that problem. Our platform offers powerful tools such as deposit limits, self-exclusion, and time-out to keep your gaming experience safe and healthy.

Our responsible gaming policy is clear: only people aged 21 or older may open an account and play at cabu8. We make no compromises on protecting minors.

Remember: Gaming is not a way to recover lost money. Every game is entirely chance-based — your level of experience does not determine whether you win.

cabu8's Commitment: We place the mental and financial wellbeing of every player above the gaming business. Your protection is our highest priority.

21+

Age Verification is Mandatory


To register at cabu8, you must be 21 years of age or older. This is a non-negotiable rule of our platform. Providing accurate age and national ID information at the time of registration is mandatory.

If we find that a minor is operating an account, that account will be closed immediately and the associated balance may be forfeited. Keep your minor children away from your account.

Use Our Protection Tools


cabu8 puts tools in your hands so you can manage your own gaming experience.

Deposit Limit

Set a maximum amount you will deposit per day, per week, or per month. The minimum deposit is ৳200. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies if you want to increase the limit.

Time-Out Break

If you feel you need a short break, take a time-out ranging from 1 day to 6 weeks. During this period, logging into your account or engaging in any gaming activity will be fully suspended. The time-out cannot be cancelled before it expires.

Self-Exclusion

If you feel you need a long-term break from gaming, choose self-exclusion. You can keep your account closed for 6 months, 1 year, or permanently. No promotional messages will be sent during this period.

Session Time Limit

Set a limit on how long you play in a single day. When the time limit is reached, a warning message will appear automatically. Keeping track of time during gaming can be difficult — this tool helps you stay aware.

Loss Limit Control

Decide in advance the maximum amount you are willing to lose within a given period. Once you reach this limit, no further bets can be placed during that period. This reduces the risk of chasing losses on impulse.

Gaming History Review

You can view a detailed history of all deposits, withdrawals, and gaming activity in your account. Review your spending regularly — it is one of the simplest methods of responsible gaming.

Recognize the Warning Signs of a Problem


Gaming problems often develop gradually. If you notice the following signs in yourself, be alert and seek help.

  • You feel the urge to spend more money to recover what you have lost.
  • You feel angry or restless when asked to stop gaming.
  • You are prioritizing gaming over family, friends, or work.
  • You are borrowing money or dipping into savings to cover gaming costs.
  • You are hiding how much you have played or spent from your family.
  • Gaming is causing problems with your sleep, eating, or work.
  • You keep spending beyond your predetermined budget.

The Golden Rules of Responsible Gaming


01

Play for Entertainment Only

Gaming is a form of entertainment, not a source of income. Only play with money you can afford to lose without it affecting your daily life.

02

Set a Budget in Advance

Decide how much you will spend before each session. When you reach that limit, stop — that day's play is over.

03

Keep Track of Time

Watch the clock while gaming. Avoid long uninterrupted sessions and take regular breaks.

04

Do Not Make Decisions on Impulse

Do not play when you are upset, intoxicated, or tired. Placing larger bets in anger after a loss is the most dangerous thing you can do.

How to Activate Protection Tools


Set up your gaming protection settings in just a few steps.

1

Log In to Your Account

Log in to your cabu8 account and go to the profile section.

2

Open the "Responsible Gaming" Menu

In your profile settings, look for the "Responsible Gaming" option.

3

Choose the Tool You Need

Select whichever you need — deposit limit, time-out, self-exclusion, or loss limit — and enter the value.

4

Confirm and Save

Save the change — it will take effect immediately.

Need help? If you have trouble following the steps above, contact our 24/7 live chat support. Our Bengali-speaking support team will be happy to assist you fully.

Seeking Help is a Sign of Courage


Acknowledging a gaming problem and asking for help is not a sign of weakness — it is proof of courage. Many people face this issue and improve their situation with the right support. At cabu8, we are committed to helping without judgment.

If you or someone you know feels that gaming is becoming a problem, contact us through the options below. Let our support team know — we will help you take the right steps.

Contact cabu8 Support

Our Bengali-speaking support team is by your side seven days a week, 24 hours a day.

24/7 Live Chat Support — speak with us directly in Bengali

You can also send a self-exclusion or account closure request directly via live chat or email — no reason is required.

Responsible Gaming FAQ


Yes. Even after activating self-exclusion, you can still withdraw your existing balance. The minimum withdrawal is ৳1,000 and funds typically arrive in bKash, Nagad, Rocket, or Upay within 5-30 minutes. If you have any questions about your withdrawal amount, contact us via live chat.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period. This delay is intentional — it reduces the chance of raising limits on impulse. Please note that the minimum deposit at cabu8 is ৳200.

No. While a time-out or self-exclusion is active, we will not send any marketing, promotional, or bonus offer messages. This is a core part of our responsible gaming policy.

We are not able to close an account on behalf of a third party directly, as this may conflict with our privacy policy. However, you can inform our support team about the situation and we will review it with the utmost care. Please encourage the person concerned to request self-exclusion themselves via live chat or email.

The minimum age to play at cabu8 is 21. If it is found that a minor has used your account, that account may be closed and any associated winnings may be forfeited. Use a password lock on your mobile or device and keep your account credentials out of reach of minors.

No. When a self-exclusion period ends, your account does not reactivate automatically. You will need to consciously contact the support team and request to reopen your account. This extra step is intentional so you can confirm that you are truly ready.

Play Safely at cabu8

With responsible gaming in place, visit any of our game sections or check the FAQ if you have questions.